Return & Exchange Policy

At Sultan Jewelers, customer satisfaction is our priority.

Exchange Policy

• Exchanges are accepted within 7 days of delivery.
• Items must be unused, unworn, and in their original packaging.

Return Policy

• Returns are accepted only if the product is damaged or incorrect.
• Please contact us within 48 hours of receiving your order.

Non-Returnable Items

• Used or damaged products.
• Customized or personalized jewelry.

Contact Us

If you have any questions regarding returns or exchanges, please contact our customer support before sending any item back.